Auckland Council’s new rates-funded rubbish service starts 1st September 2025 — but your current Northland Waste bin can still work for you.
We’ve made it incredibly easy to continue. Just log into MyAccount, pick your preferred service, and confirm — all in under a minute.
Choose from flexible, affordable options that suit your household — whether your Council bin feels too small, you need extra capacity some weeks or want help with garden waste.
Signing up is quick and easy — it only takes a minute:
- Log in or register to MyAccount and follow the prompts
- Choose the service that suits your household
- Confirm your payment securely online.
That’s it – you’re all set! We’ll handle the rest.
✔️ No forms or waiting
✔️ No need for a new bin
✔️ Your new service starts automatically from 1st September 2025.
Rodney residents — choose from three flexible service options designed to work alongside the new Council service.
Option 1: Keep your weekly rubbish service
Keep your trusted weekly service going — uninterrupted and reliable. Plus, sign up by 31 August and get one month FREE — automatically discounted at checkout!
Perfect for families or anyone who needs consistent, hassle-free waste removal. 6-month and 12-month service plans available.
EcoPay – Flexible, Pay-as-You-Go
Only pay when you put your bin out. No contracts. No fixed commitments. It’s the ideal top-up if your Council bin isn’t quite enough — and a great way to avoid Council's upsize fees.
Sign up before 31 August, prepay now for your first EcoPay collection, and the next two collections are FREE!
Fortnightly or 4-weekly Garden Waste Collection*
A stress-free way to manage garden waste — no more mess or tip runs. Your garden waste is fully composted — no landfill, just sustainable reuse.
*Available in selected areas, please check MyAccount to see if your property is in the serviced zone.
To confirm your updated service from 1 September
Simply log in or register to Northland Waste MyAccount to select from the three available options.
Please check your account holder's email inbox for customised pricing from office@northlandwaste.co.nz.
Frequently asked questions
Do I need a new bin? Can I stay with Northland Waste instead?
Your Auckland Council rates-funded bin is included in your property's rates.
If the Council's service is not suitable for your needs, you can absolutely keep your service with us. Simply choose one of the flexible options above and update your service in MyAccount.
How does EcoPay – pay-as-you-throw work?
EcoPay is Northland Waste's 100% flexible service that is designed to complement your Council rubbish bin.
There are no ongoing costs with EcoPay and you only pay when you need to put it out for collection.
The best part about EcoPay is that it's super easy to use. There's no booking required, you simply put your bin out on your regular Council collection day and our online system charges your nominated credit or debit card when your bin is collected.
Is EcoPay available for garden waste bins?
Unfortunately EcoPay is not available for garden waste bins.
Bear in mind, our garden waste offer for transitioning Northland Waste customers is very competitively priced so take advantage of it now!
Can I pay Council and keep my Northland Waste bin?
You are able to use both the Council service and an Northland Waste service at the same time. However, you cannot use your Northland Waste wheelie bin for your Council rates-funded rubbish collection service.
If you'd like to keep using an Northland Waste service, please let us know by choosing one of the options above through MyAccount.
What is rates-funded collection?
Rates-funded collection is an Auckland Council rubbish collection service that is paid for through an annual charge in your property's rates.
Do I have to get a new bin from Auckland Council?
To use Auckland Council's rates-funded service, you will need an Auckland Council branded rubbish bin.
If you don't currently have one, you will need to request one from Auckland Council.
Can I opt out of rates-funded rubbish collections?
No, unfortunately you cannot opt out of Auckland Council's rates-funded collection service.
I've cancelled my service, when will you remove the bin?
If you will no longer have a Northland Waste service, we will be in contact to arrange collection of your wheelie bin.
Thank you for your support over the years. We appreciate your patience as we process and carry out bin recollections.