Rodney, choose your option for your Northland Waste service
In Rodney, starting Monday 1st September 2025, Auckland Council is transitioning to a rates-funded rubbish collection system using only Auckland Council supplied wheelie bins.
As a Northland Waste customer, you may be thinking: What does that mean for my Northland Waste bin?
We understand that the Council’s new service may not meet everyone’s needs — whether the newly supplied bin is too small or because the Council is considering moving to fortnightly collections in the future. We're here to help you stay on top of your waste, so that’s why we’ve created flexible, affordable, and alternative solutions for your current Northland Waste bin.
We’ve adjusted all recent renewals for Rodney Northland Waste customers to align with the commencement of the new rates-funded service, so you may see fewer empties on your invoice compared to your previous renewal.
Update your existing Northland Waste service soon — we’re currently updating our Rodney customer accounts to let you easily switch your wheelie bin to one of the offers below through MyAccount. We’ll be in touch soon to let you know your service is ready to be updated.
Rodney residents, choose soon from three flexible options:
(Your selected option will commence 1st September 2025)
- Option 1: Keep your weekly rubbish service
Council bin too small? Continue enjoying the same reliable weekly collections with no disruptions or changes. We are also offering ONE MONTH'S FREE collections upon payment confirmation. - Option 2: Pay-per-collection – EcoPay!
Need more flexibility? Pay only when you need an extra collection – perfect for busy holidays or extra waste and great pricing. Simply put your bin out when you need and your preferred credit card is charged when your bin is emptied. Prepay for your first collection when you sign up and the next two collections are FREE! - Option 3: Monthly garden waste collection
Convert your bin into a garden waste service for hassle-free monthly collections, helping keep your garden tidy year-round.
Frequently asked questions
Do I need a new bin? Can I stay with Northland Waste instead?
Your Auckland Council rates-funded bin is included in your property's rates.
If the Council's service is not suitable for your needs, you can absolutely keep your service with us. Simply choose one of the flexible options above and update your service in MyAccount.
How does EcoPay – pay-as-you-throw work?
EcoPay is Northland Waste's 100% flexible service that is designed to complement your Council rubbish bin.
There are no ongoing costs with EcoPay and you only pay when you need to put it out for collection.
The best part about EcoPay is that it's super easy to use. There's no booking required, you simply put your bin out on your regular Council collection day and our online system charges your nominated credit or debit card when your bin is collected.
Is EcoPay available for garden waste bins?
Unfortunately EcoPay is not available for garden waste bins.
Bear in mind, our garden waste offer for transitioning Northland Waste customers is very competitively priced so take advantage of it now!
Can I pay Council and keep my Northland Waste bin?
You are able to use both the Council service and a Northland Waste service at the same time. However, you cannot use your Northland Waste wheelie bin for your Council rates-funded rubbish collection service.
If you'd like to keep using an Northland Waste service, please let us know by choosing one of the options above through MyAccount.
What is rates-funded collection?
Rates-funded collection is an Auckland Council rubbish collection service that is paid for through an annual charge in your property's rates.
Do I have to get a new bin from Auckland Council?
Yes, to use Auckland Council's rates-funded service, you will need an Auckland Council branded rubbish bin.
Can I opt out of rates-funded rubbish collections?
No, unfortunately you cannot opt out of Auckland Council's rates-funded collection service.
I've cancelled my service, when will you remove the bin?
If you will no longer have a Northland Waste service, we will be in contact to arrange collection of your wheelie bin.
Thank you for your support over the years. We appreciate your patience as we process and carry out bin recollections.